Cases

24
2021 Honda Accord EX-LReady for review
D. CastellanosCLM-4471902State Farm
Insurer ACV$18,400
Cara ACV$22,150
Added+$3,750
MT
2h ago
2019 Ford F-150 Lariat SuperCrewAnalyzing
P. OkonkwoCLM-8823174Progressive
Insurer ACV$27,900
Cara ACVrunning…
Added—
RM
18m ago
2022 Toyota Camry SEDemand sent
L. WhitfieldCLM-2290043GEICO
Insurer ACV$21,050
Cara ACV$23,880
Added+$2,830
JH
1d ago
2020 Subaru Outback PremiumSubmitted
A. ReyesCLM-6610558Allstate
Insurer ACV$19,750
Cara ACVqueued
Added—
RM
3d ago
2018 Jeep Grand Cherokee LimitedRecovered
M. DelgadoCLM-1177320Farmers
Insurer ACV$16,200
Settled at$20,540
Added+$4,340
MT
Jul 2
2017 Nissan Rogue SVClosed · offer was fair
K. SørensenCLM-9043118USAA
Insurer ACV$12,850
Cara ACV$13,010
Addedno charge
JH
Jun 24
2021 Honda Accord EX-L Ready for review
D. CastellanosCLM-44719021HGCV1F41MA012345State Farm · CCC ONE® report
Insurer's ACV
$18,400
State Farm · Jul 18
Cara's supported ACV
$22,150
9 comparable listings, adjusted
Additional recovery supported
+$3,750
20.4% above the insurer's figure
Strong position. 9 of 11 comps within 75 mi and 90 days; two documented errors in the insurer's own report.
What the insurer got wrong3 findings
Wrong trim valued
Report values an Accord Sport. The VIN decodes to EX-L — leather, heated seats, power moonroof, wireless charging.
+$1,850
Condition graded below the photos
Graded Fair with a −$900 adjustment; the 14 loss photos and the service record support Good.
+$1,100
Comps pulled from a cheaper market methodology
4 of the insurer's 6 comps sit 140–210 mi away in Yakima and Spokane. Local listings run higher; Cara's set is within 75 mi.
+$800
How Cara gets to $22,150hover a line for its source
Base — median of 9 adjusted compsmarket listings · Jul 22$21,300
Mileage 31,480 mi vs. comp median 38,900odometer · loss report+$620
Options above comp set moonroof, wireless chargingVIN build data+$540
Condition — Good per loss photos + service historydocuments you uploaded+$310
Prior minor damage disclosedCarfax · 2023 rear bumper−$620
Supported ACV$22,150

Sales tax, title, and license are jurisdiction items added on top of ACV in the packet — not part of this figure.

Comparable listingsclick a row for its adjustments
VehicleSourceMileageDistanceListedAdjusted
2021 Accord EX-LDealer · Bellevue34,1009 mi$23,495$22,410
Listed price$23,495
Mileage (34,100 vs. subject 31,480)+$215
Dealer-listing negotiation allowance (−4%)−$940
Equipment parity — subject has wireless charging−$360
Adjusted comparable$22,410
Listing captured Jul 22, 2026 · 41 days on market · stock #B21-4409. Screenshot and full listing archived in the packet's exhibit set.
2021 Accord EX-LDealer · Lynnwood29,76017 mi$23,100$22,285
Listed price$23,100
Mileage (29,760 vs. subject 31,480)−$140
Dealer-listing negotiation allowance (−4%)−$924
Equipment parity+$249
Adjusted comparable$22,285
Listing captured Jul 22, 2026 · 12 days on market · stock #L9932.
2021 Accord EX-LPrivate · Tacoma36,90033 mi$21,800$21,940
Listed price$21,800
Mileage (36,900 vs. subject 31,480)+$440
Private-party listing — no dealer allowance applied$0
Equipment parity−$300
Adjusted comparable$21,940
Listing captured Jul 21, 2026 · seller has service records · archived with contact redacted.
2021 Accord EX-LDealer · Everett41,25028 mi$22,650$22,090
Listed price$22,650
Mileage (41,250 vs. subject 31,480)+$795
Dealer-listing negotiation allowance (−4%)−$906
Equipment parity−$449
Adjusted comparable$22,090
Listing captured Jul 22, 2026 · 63 days on market · stock #E-7741.
2021 Accord SportInsurer comp · Yakima39,400142 mi$19,300excluded
Excluded, with reasons stated in the packet: different trim (Sport vs. EX-L) and 142 mi outside the subject's local market. Cara keeps every insurer comp visible and says why it was set aside — an adjuster will ask.

Showing 6 of 11 · show all, including the insurer's own comps

Case
AssignedM. Tran
Submitted byR. Mbeki
Loss dateJul 09, 2026
Analysis runJul 22, 14:06
MatterHA-2026-0418
Clio synclinked
Progress
Case submittedJUL 18 · R. MBEKI
Valuation report readJUL 18 · CCC ONE®, 22 PP.
Market analysis completeJUL 22 · 11 COMPS FOUND
Ready for your reviewATTORNEY SIGN-OFF NEEDED
Demand packet sent
Recovery confirmed
Documents
Valuation report22 pp.
Loss photos14
Service records3
Comp exhibits9

Submit a case

Upload the valuation 2 Confirm what Cara read 3 Analysis runs
The insurer's valuation report
Drop the settlement PDF here
CCC ONE®, Mitchell WorkCenter™, Audatex, or a plain letter. Cara reads the format and pulls the numbers out.
StateFarm_Castellanos_TotalLoss_CCC.pdf
2.4 MB · 22 PAGES · CCC ONE®
Read
Loss photos — 14 images
OPTIONAL · STRENGTHENS THE CONDITION ARGUMENT
Attached
What Cara readcorrect anything before it runs
1HGCV1F41MA012345 from PDF
CLM-4471902 from PDF
2021 Honda Accord EX-L VIN decode
31,480 mi from PDF
$18,400 from PDF
State Farm from PDF
Jul 09, 2026 from PDF
98104 from PDF
Fair from PDF
Optional — Good, Very good… you
Anything the report missed?
Aftermarket wheels, recent tires, a new transmission — options and recent work Cara can support with receipts.
Client & matter
D. Castellanos Clio
HA-2026-0418 Clio
M. Tran you
What happens next

Cara pulls current local listings, adjusts each one, and checks the insurer's report for errors. The analysis lands in about five minutes — M. Tran gets notified.

Flat $200 per total-loss report — billed monthly on what you sent.

Firm settings

Firm identity
Firm logo
SVG or PNG, at least 400px wide. Appears in this dashboard and on every packet.
Hartley & Associates
H&A
Seattle, WA
98104
People
JH
Joanna HartleyJHARTLEY@HARTLEYLAW.COM
Admin · attorney
MT
Marcus TranMTRAN@HARTLEYLAW.COM
Attorney
RM
Renée MbekiRMBEKI@HARTLEYLAW.COM
Paralegal
DS
dsilva@hartleylaw.comINVITE SENT JUL 20
Pending

Paralegals submit cases and see everything; attorneys additionally sign off and send demand packets. Everyone at the firm sees every case — assignment routes the review, it doesn't hide files.

Case-management connectionone at a time
Cl
Clio
Connected as jhartley@hartleylaw.com · syncing clients & matters
Connected
Fv
Filevine
Pull matters, push the finished packet back to the file
Lt
Litify
Salesforce-based · requires an admin to authorize
Sb
Smokeball
Pull matters, push the finished packet back to the file
MC
MyCase
Pull matters, push the finished packet back to the file
Write packets back to the matter
When a packet is finalized, file it to the linked matter in Clio automatically.
Create a Cara case when a matter is tagged total-loss
Skips manual submission — the valuation PDF still has to be uploaded.
White-labeled packet
H&A
Hartley & AssociatesSUPPLEMENTAL VALUATION ANALYSIS
Insurer
$18,400
Supported
$22,150
PREPARED FOR HARTLEY & ASSOCIATES · ANALYSIS BY CARA
Firm letterhead on every page
Logo, firm name, and address in the header.
Credit Cara in the footer
A single line: "Analysis by Cara." Off makes the packet fully your firm's.
Include the exhibit set
Archived listing screenshots for every comp — usually what ends the argument.
Attorney signature block
Assigned attorney's name, bar number, and contact.
Client data
Delete documents after
Uploads are encrypted, used only for the analysis, then purged. The packet stays.
30 days
Redact client name in exhibits
Initials only on archived listing screenshots.
Require attorney sign-off before sending
Paralegals can prepare a packet but not send it.
Carafor law firms

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